We arrived back home on our trip from Texas to find that our "reliable" snow plow contractor was anything BUT reliable. Despite two phone messages and a follow-up email telling him when we'd return, we arrived home with a couple of feet of four-day-old snow covering our 1000 foot driveway. Lovely.
Unable to drive to the house, we parked at a neighbor's place and hiked in through the snow, at times nearly waist deep. This was definitely not the way we envisioned our trip ending.
When we called our snow plow guy's office number that night, an outgoing message now referred residential customers to two other contractors - neither of which had the equipment to handle our job. Perfect. With help from our friends, the internet, and the yellow pages, - we tracked down a couple of folks who were willing to help.
The first to arrive got about 100 feet into the driveway and determined there was simply too much snow for him to handle. Next, we spoke with All Season's Landscaping in Landenberg, PA. Super helpful, understood our situation, and wanted to make sure we got what was needed as quickly as possible. They placed a call to a related contractor, and within a couple of hours the calvary arrived - in the form of a front-end loader.
So now we're a few hundred dollars poorer, but free to come and go as we please. Hooray! Needless to say, our snow plow contractor has been fired. But we let him know that he should use us as a reference. We're more than happy to tell anyone who'll listen all about our experience.
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